Support

On the sign-in screen, tap Forgot password?, enter your email, and choose to get a 6-digit code by email or by text (to the phone number saved on your account). Enter the code and pick a new password. Emailed codes can land in your Spam or Junk folder, so check there if it doesn’t arrive.

• Bought on the website: go to Settings → Subscription and choose Cancel subscription. You keep access until the end of your trial or the month you paid for, and you won’t be charged again. Changed your mind? Choose Keep my subscription before then. Can’t sign in, or want help? Email support@invoiceme.shop from your account email and we’ll cancel it for you.
• Bought in the iPhone app: open your iPhone’s Settings → your name → Subscriptions → Invoicer. Apple handles App Store billing and refunds.

New monthly plans start with a 7-day free trial; cancel before it ends and you won’t be charged.

Use Upgrade plan in the panel (website) or the Plans screen in the app. If you already pay on the website, you pay for the new plan right away and your old subscription is cancelled automatically — any unused time is credited to your next bill.

On the Team plan, open the Team tab and invite up to 5 people by email. They create a free account from the invite link and can switch between your shared business and their own page.

Go to Settings → Delete account on the website, or the Account screen in the app. See the Privacy Policy for what happens to your data. If you subscribe through the App Store, cancel that subscription in your iPhone settings first.

Email support@invoiceme.shop with your account email and a short description, and we’ll help.